Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders quickly, safely, and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Note: Processing time may take slightly longer during high-volume periods or major holiday seasons.

2. Domestic Shipping Rates & Estimates

We offer flat-rate and weight-based shipping options depending on your location.

  • Standard Shipping: Delivers within 3 to 5 business days.

  • Express Shipping: Delivers within 1 to 2 business days.

  • Free Shipping: We offer Free Standard Shipping on all orders above a minimum threshold (e.g., $50 / Rs. 5000).

Shipping charges for your order will be calculated and displayed dynamically at checkout.

3. International Shipping

We proudly ship to customers worldwide!

  • International Delivery Times: Typically takes 7 to 15 business days, depending on the destination country and customs clearance procedures.

  • Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied; they are the responsibility of the customer.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active in the courier's system.

If you haven't received your order within the estimated delivery window stated in your shipping confirmation email, please contact us with your name and order number, and we will look into it for you immediately.

5. Shipping to P.O. Boxes or APO/FPO Addresses

  • We currently use premium courier services that require a physical address for secure delivery.

  • We advise against using P.O. Boxes or military addresses to avoid delivery delays or cancellations.

6. Damages, Lost Packages, & Incorrect Addresses

  • Incorrect Addresses: Please double-check your shipping address at checkout. We are not responsible for orders that are lost or delivered to the wrong location due to an incorrect address provided by the customer.

  • Damaged Items: If you receive your order damaged, please save all packaging materials and damaged goods, take a clear photo, and contact our support team immediately so we can file a claim and arrange a replacement for you.